Terms of Service
Last Updated February 2, 2026
Contents
These Terms of Use (or "Terms") are a binding contract between you and Ringlii Inc., our phone assistant technology and related services ("Ringlii," "us" or "we") and you as the subscribing business or individual ("Subscriber" or "you"). Any capitalized terms used herein without defining them have the definitions given in the Privacy Policy.
THESE TERMS INCLUDE A CLASS ACTION WAIVER AND AN ARBITRATION PROVISION THAT GOVERNS ANY DISPUTES BETWEEN YOU AND RINGLII.
Questions? Contact us at info@ringlii.com
Eligibility & Acceptance
To be eligible to use the Services, you must (a) be at least 18 years of age; (b) reside in a jurisdiction where we offer our Services and where the use of our Services is lawful; and (c) represent that you have read, understood, and agree to be bound by the Terms. You may not use the Services if you have previously been suspended or removed from any of our Services.
By accessing or using any of our Services, you agree to be unconditionally bound by these Terms. You must be of legal age and capacity to form a binding contract to accept the Terms. If you are using or accessing the Services on behalf of a company or other entity, you represent that you are authorized to bind such Entity to these Terms.
The Services
Our Services
Ringlii offers the following Services: (i) our phone assistant to answer your calls and set appointments for you ("Phone Assistant"); (ii) a dashboard, software and applications (collectively, the "Application") integrated with the existing systems of the Subscriber; and (iii) ringlii.com and other websites or online channels we own or operate (collectively, the "Site"). The Services will create audio recordings and transcripts of calls. You will receive the Services at your subscribed-to level as described on the Site and subject to these Terms.
Registration
To become a Subscriber, you must first register with Ringlii, create an account on the Services, and select an available Subscription level. You must always maintain a valid email address and phone number on your account. You are responsible for maintaining the confidentiality of your login credentials, and you are responsible for all activities that occur using your login credentials or Account.
Recordings and Transcripts
You understand and agree that the Services include creation of Recordings and Transcripts of calls with your Callers for your reference and business use. Call recording and monitoring practices are subject to various federal, state, provincial, and local laws. You are solely responsible for your use of the Recordings and Transcripts features in compliance with applicable law.
SMS Notifications
Ringlii offers optional SMS notifications to Subscribers. By enabling SMS notifications and verifying your phone number, you consent to receive text messages from Ringlii regarding call activity, including call completion alerts and summaries.
Message frequency varies based on your call volume. Message and data rates may apply. You can disable SMS notifications at any time through your Dashboard under Business Information, or by replying STOP to any message. Reply HELP for assistance.
SMS notifications are provided "as is" and delivery is not guaranteed. Ringlii is not responsible for delayed or undelivered messages due to carrier issues or network conditions.
Subscriptions
The Services are offered on a subscription basis (your "Subscription"). The duration of your Subscription with Ringlii is 30 days. Your Subscription starts the day you sign up and automatically renews every 30 days unless cancelled or changed as provided in these Terms. We reserve the right to change our subscription plans or adjust pricing for our Services. We will give you at least 30 days' notice prior to any price change.
Free Trial
Ringlii may offer new Subscribers to start their subscription with a free trial. Free trials may vary in duration and may not be available to everyone. We will convert your Services access from a free trial to a Subscription at the end of the free trial period, unless you cancel prior to the end of the free trial period.
Fees & Payment
Fees
You agree to pay the fees associated with the Services to which you subscribe ("Fees") and any applicable sales and use taxes. All Fees are quoted in United States dollars. Billing for your Subscription starts on the day you sign up. Invoices will be delivered to the email address associated with your Account.
Payment Method
You must maintain a valid payment method associated with your Account. You authorize Ringlii to charge your payment method every 30 days for the Fees due. Payments are nonrefundable, and there are no refunds or credits for partially used periods.
Privacy
You acknowledge that you have read and understand our Privacy Policy. Ringlii may use your contact information to communicate with you about your use of our Services. You understand that you receive these communications as part of your use of the Services.
Intellectual Property
Unless otherwise expressly indicated, the Services and all data, images, logos, source code, content, and other materials contained in the Services are intellectual property owned, controlled, or licensed by Ringlii. The Services are protected by Canadian and international copyright, trademark, and other proprietary rights laws.
Ringlii grants you a license to use the Services available under your Subscription level. The Services are licensed to you, not sold. This License grant will terminate automatically if you breach these Terms.
Your Data
As between you and Ringlii, Your Data belongs to you. Ringlii does not claim any ownership rights to Your Data. You are solely responsible for Your Data on the Services, including all processing, use, security, disclosure, and disposition thereof.
By providing Your Data to the Services, you grant Ringlii a perpetual, worldwide, non-exclusive, transferable, and royalty-free right to use, copy, modify, distribute, or process Your Data for the purpose of facilitating your use of the Services, developing machine learning models, marketing Ringlii, or enforcing these Terms.
Acceptable Use
You are strictly prohibited from using the Services in a manner that violates any applicable law, to promote illegal goods or services, to defraud or deceive anyone, or to communicate content that is defamatory, obscene, pornographic, vulgar or offensive.
You agree not to rent, retransmit, disclose, publish, sell, assign, lease, sublicense, market or transfer the Services or use it in any manner not expressly authorized by these Terms. You further agree not to copy, reverse engineer, translate, port, modify or make derivative works of any portion of the Services.
Disclaimer of Warranties
YOUR USE OF THE SERVICES IS AT YOUR OWN RISK. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" WITH NO WARRANTY OF ANY KIND, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RINGLII SHALL NOT BE LIABLE FOR ANY INDIRECT, EXTRAORDINARY, EXEMPLARY, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. IN NO EVENT SHALL RINGLII BE LIABLE FOR AMOUNTS EXCEEDING THE FEES PAID BY YOU DURING THE THREE MONTHS PRIOR TO THE ACT THAT GAVE RISE TO THE LIABILITY OR $100, WHICHEVER IS GREATER.
Indemnification
YOU AGREE TO DEFEND, INDEMNIFY, AND HOLD RINGLII HARMLESS FROM AND AGAINST ANY CLAIMS, LOSSES, LIABILITIES, COSTS, OR EXPENSES DUE TO YOUR USE OF THE SERVICES IN VIOLATION OF THESE TERMS, YOUR DATA, YOUR BREACH OF ANY REPRESENTATIONS OR WARRANTIES, OR YOUR VIOLATION OF ANY LAW OR THE RIGHTS OF A THIRD PARTY.
Cancellation & Termination
You may cancel your Subscription at any time through your Dashboard and your cancellation will be effective at the end of the then-current monthly billing cycle. Ringlii may cancel your Subscription or terminate these Terms at any time by giving you notice via the Services or in writing.
Upon cancellation, you will have 30 days to access Your Data on the Services to download or port it to another system after which time Ringlii will permanently delete all of Your Data.
Dispute Resolution
PLEASE READ CAREFULLY: THIS SECTION CONTAINS A CLASS ACTION WAIVER AND REQUIRES ARBITRATION OF CERTAIN DISPUTES.
Before filing a claim against Ringlii, you agree to try to resolve any dispute informally by contacting us at info@ringlii.com. If a dispute is not resolved within 30 days, you or Ringlii may bring a formal proceeding.
You may only resolve disputes with Ringlii on an individual basis and may not bring a claim in a class, consolidated, or representative action. The Terms shall be governed by the laws of the Province of Alberta and applicable Canadian federal law.
General Terms
The Services are owned and offered to you by Ringlii Inc. These Terms constitute the entire agreement between Ringlii and you regarding the Services.
Ringlii reserves the right to revise these Terms by updating this posting. Your continued use of the Services following the posting of changes constitutes your acceptance of such changes.
Notices will be given to Ringlii at info@ringlii.com and to you via email to the email address on your Account.
By accessing or using the Services, you agree to be bound by these Terms.
Questions? Contact us at info@ringlii.com